Privacy Policy

This Privacy Policy forms part of our Platform's Terms of Use and by accepting the Terms of Use and Privacy Policy while signing up, you consent to share your sensitive personal data or personal information and are aware of the purpose of sharing such information. Please read this Privacy Policy carefully before using Ludo Jack's services. Please do not register/signup if you do not wish to share with Ludo Jack (hereinafter referred to as “Ludo Jack” or “we” or “us” or “our”) the mandatory personal information requested at the time of registration.

Registration/Signup procedure cannot be completed until information sought in the non-optional fields is provided. Certain additional personal information may be requested by Ludo Jack for permitting you access to any Cash Games hosted by Ludo Jack. This Privacy policy applies to our services available all entire platform of Ludo Jack.

1. What is the objective of this Privacy Policy?

Ludo Jack respects your privacy and assures you that any information provided by you to Ludo Jack is protected and shall be dealt with according to this Privacy Policy and the applicable laws. To avail yourself of the services offered on Ludo Jack (hereinafter referred to as the "Platform"), you may have to provide certain information to us. This Policy delineates the procedure followed by Ludo Jack to gather, use, store, disclose and manage users' personal data. Ludo Jack collects personal data only for the purpose of verifying user accounts, maintaining the accounts of users, completing transactions initiated by users and for analyzing user behavior and requirements. Along with providing users with the most enjoyable online ludo gaming experience, we also build a relationship of trust with our users. Our commitment to protecting user data is based on the principles of transparency, fairness, accuracy, data minimization, integrity and confidentiality.

2. What is included in personal data?

Users' personal data includes the following types of personal data or information:

2.1 Sensitive Personal Data

a. Account password

b. Financial information such as Bank Account, Credit Card, Debit Card or other payment instrument details

2.2 Other Personal Information

a. Name,

b. Telephone number,

c. PAN (as applicable),

d. The IP address of your computer, browser type and language (as applicable),

e. The date and the time of your accessing our Platform (as applicable),

f. Any other information that is defined as "sensitive personal data or information" in law (as applicable).

3. Users' Consent

3.1 Consent to the use of Sensitive Personal Data and Other Personal Information

All users of Ludo Jack consent to the use of their Sensitive Personal Data and Other Personal Information by Ludo Jack for the purposes stated in this policy. We restrict access to personal user information to our employees, contractors and agents and only allow access to those who need to know such information in order to process it on our behalf.

Users are entitled to withdraw consent to the use of their Sensitive Personal Data or Other Personal Information by emailing a specific request to support@ludojack.com. Withdrawal of consent to use all or any part of Sensitive Personal Data and Other Personal Information may result in immediate withdrawal of any right provided to the user to use the services provided by Ludo Jack. Withdrawal of consent by users shall not restrict the right of Ludo Jack to use Other Personal Information for the analysis of user data, subject to the condition that the Other Personal Information used in such analysis is not personally identifiable to any individual user.

Users' providing photographs to Ludo Jack for marketing purposes gives Ludo Jack irrevocable rights to use them and it is solely Ludo Jacky's discretion to delete or not use them any further.

Ludo Jack may also use software applications for Traffic analysis and to gather statistics, used for advertising and for determining the efficacy and popularity of Ludo Jack and other such purposes.

3.2 Consent to the use of cookies

A cookie is a small text file that uniquely identifies your Platform.

You understand that when you visit the Platform, cookies may be left in your computer. The cookies assigned by the servers of Ludo Jack may be used to personalize your experience on the Platform. Additionally, cookies may also be used for authentication, game management, data analysis and security purposes.

Cookies may also be assigned by the advertisers of Ludo Jack when you click on any of the advertisements, which may be displayed on any website, in which case such cookies are controlled by these advertisers and not Ludo Jack.

3.3 Consent to email communication

When you register your email address with Ludo Jack, you agree to receive email communication from Ludo Jack, entities specifically authorized by Ludo Jack, and other users. You also agree and acknowledge that when you use our referral program for referring someone, Ludo Jack may send emails to the person referred by you on your behalf and the email headers will carry your email address as the address from which such emails are sent.

Ludo Jack may also access and store such information relating to your contacts to send invitations and other promotions to them periodically.

3.4 Consent to telephonic communication

Any telephonic communication between you and our Customer Support staff may be recorded for the purposes of employee training and quality management, as well as the speedy resolution of your queries.

4. Data Security

We take appropriate security measures to protect user data from unauthorized access and its unauthorized alteration, disclosure or destruction. These measures include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store users' personal data. Ludo Jack has a comprehensive information security program and information security policies that contain managerial, technical, operational and physical security control measures adopted by Ludo Jack for the protection of Sensitive Personal Data and Other Personal Information.

Information gathered by Ludo Jack is stored securely using several information security applications including firewalls. However, security is always relative and Ludo Jack cannot guarantee that its security measures are absolute and cannot be breached. Data transmitted over the Internet is inherently exposed to security risks or threats. For instance, the security of information transmitted via chat or email might be compromised and such information may be used by others. Therefore, Ludo Jack cannot guarantee any security for such information in the course of transmission through the internet infrastructure or any unsolicited disclosures made by any users using the services of the Platform.

When you register with Ludo Jack, your account is protected by means of login information, including a username and a password, which is known only to you. Therefore, you should not provide your personal information to anyone whosoever: breach hereof constitutes violation of this Policy and may result in closure of your account in certain cases. If you become aware of or reasonably suspect any breach of security, including compromise of your login information, it is your responsibility to immediately notify Ludo Jack.

the Platform may contain links to other websites. Such websites are governed by their own privacy policies, and Ludo Jack does not exercise any control over them. It is your responsibility to read and understand the privacy policy of such websites when you visit them following links provided on the Platform. You are advised to exercise caution in sharing any personal information with any third party that advertises on the Platform: Ludo Jack shall not be responsible for the information provided by you on or to third party websites.

Ludo Jack has a policy of not sharing any personally identifiable information with anyone other than the entities specifically authorized by Ludo Jack, which may include advertisers and sponsors of Ludo Jack. However, Ludo Jack may use information like your name, photo, login ID and the state from where you are participating when announcing the results of any contests hosted on the Platform. Such contests are further governed by terms and conditions, which shall be available on the Platform as and when such contests are hosted on the Platform. Ludo Jack conducts periodic analysis and survey of the traffic to our Platform for market research and advertising purposes. Ludo Jack reserves the right to share your registration information with Ludo Jack-appointed market research and advertising companies or firms from time to time for the said purposes. Ludo Jack may also use cumulative non-personal information for auditing and analysis purposes with the aim of improving its services.

5. Privacy measures for minors

Our Website and contests are meant only for persons aged 18 or above. If you are under 18 years of age, you are not permitted to use our Website. If you are a parent and/or guardian and believe that we may have inadvertently collected personal information from your child, you can notify us immediately by sending an email to support@ludojack.com.

6. Exclusions

Ludo Jack may share Sensitive Personal Data and Other Personal Information if sharing of such information is necessary

a. to comply with legal processes or governmental requests;

b. to enforce its Terms of Use and this Privacy Policy;

c. for prevention of fraud;

d. for issues involving information security, or

e. to protect:

1. your rights,

2. rights of Ludo Jack, or

3. rights of the general public.

7. Limitation of Liability

Ludo Jack confirms that this Privacy Policy is only a description of its operation regarding user information. This Privacy Policy is not intended to create, and does not create, any legal rights in your favor or in favor of any other person. Ludo Jack reserves the right to change this Privacy Policy at any time without giving you prior notice. The liability of Ludo Jack shall be limited to the removal of Sensitive Personal Data from the system of the Platform and the removal of personally identifiable elements of the Other Personal Information. Notwithstanding anything to the contrary contained in this Policy and elsewhere, the aggregate liability of Ludo Jack for all claims for damages pursuant to the provisions of services on the Platform, including claims in respect to the violation of this Policy, shall be limited to the aggregate maximum amount of liability as provided in the Terms of Use. Your continued use of the Platform constitutes your agreement to this Privacy Policy and any amendments thereof.

Click here to know Ludo Jack's Terms of Use.